delivery policy (small version) cropped.gif  | | | | | | | | | | | |  | |  | | | | | | Delivery Terms
Please note: Due to Health and Safety
regulations upstairs deliveries are at the carriers discretion and are not
guaranteed. This includes, but not limited to, steps that are immediately
outside the premises, which are required to climb in order to gain access to the
property.
Delivery (1
man)
All
orders are processed and shipped in the order that they are received.
Normal delivery time is 7 to 10 working days. Delivery times may
increase around holidays and peak shipping seasons. The freight
delivery service you receive may vary among carrier companies. Since
most carriers deliver to the curb side immediately adjacent to their
vehicle and regard inside delivery as an extra service cost, it may be
necessary for you to assist or move merchandise into your home, this is
especially relevant if you live in a block of flats as carriers will
only deliver to the ground floor entrance to the block. If you have
alternative delivery requirements, please contact Watson Gym Equipment
and we can make alternative arrangements. Ideally include two telephone
numbers so that the carrier can contact you should they need too. All
deliveries are made Monday to Friday between 8am and 6pm. Saturday
deliveries are available, please contact Watson Gym Equipment for a low
cost quotation. Unfortunately our carriers are unable to give specific
times for the free delivery service, if you would like a specific time
or weekend we would be happy to provide a quotation, please call Watson
Gym Equipment on 01225 463334.
Delivery
(2 man)
This service is only available on large premium priced
products (check at time of order). Although the carrier will place the product
in the ground floor room of your choice, this is subject to good and safe
access. Please note: Due to Health and Safety regulations, upstairs deliveries
are at the carriers discretion and are not guaranteed. We can install upstairs
though this requires our own specialist team, please call for a low cost
installation. This includes steps that are immediately outside the premises and
are required to climb in order to gain access to the property. Please allow at
least 10 working days for this service.
If it is found that the product
'will not fit' through/round any doors/stairwells and the product is
subsequently returned, you are responsible for all outward and return carriage
costs and a 15% re-stocking fee is applicable. These larger products have
pre-arranged deliveries, which mean the item will be booked in with you by the
carrier or the supplier. If when the carrier arrives with your goods after
pre-arrangement and there is no-one present to receive them, they will be
returned to the carrier’s depot, or to the supplier. In this case you will be
liable for ALL charges for re-delivery. Please note, if the order is
subsequently cancelled, you will be liable for all carriage charges and a 15%
re-stocking fee.
All deliveries are made Monday to Friday between 8am and
6pm. Unfortunately our carriers are unable to give specific times for the free
delivery service, if you would like a specific time or weekend we would be happy
to provide a quotation, please call Watson Gym Equipment on 01225 463334. Watson Gym Equipment will not be held responsible for any delays/damages due to third party
carriers, nor can we entertain any claims for compensation where the carrier
fails to deliver at an agreed time. Any claims for damages to property caused
by any third party carrier must be taken up direct with the carrier.
| | | Delivery Costs Delivery Terms Installation Order cancellation / Refused Deliveries Restricted Access Specific Delivery Dates Orders | | | |  |
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