delivery policy (small version) cropped.gif  |  |  |  |  |  |  |  |  |  | | |  | |  | | |  | | | Installation
If you
require installation of the product(s), the time between order and installation
may be longer than for delivery only, though we always try our hardest to
install as soon as possible. We will always try to arrive on time, but will not
be held responsible for late arrival due to unforeseen circumstances. It is
imperative that the space for the product(s) has been cleared and that access is
unrestricted. Therefore we would ask that you provide Watson Gym Equipment with as
much information as possible concerning the placement of the equipment in to
your home, e.g. will it be going through single or double front door, lower /
ground / first floor?
All prices quoted are for ground floor
installations in the main building of the property or a garage at side of the
main part of the building. Installations above or below ground floor or outside
the main building i.e. an outhouse etc. may be subject to surcharge, especially
if not mentioned at the time of order. You may be asked to assist the installer
to get the product(s) to their location; if no help is available then a 2 man
installation may be required at extra cost.
Adequate
parking / vehicle access must be provided by the customer. Any charges incurred
by the installer for parking etc. will be chargeable. If the installation time
is extended by there being inadequate parking / access then the extra time will
also be chargeable at £40.00 per hour. It is the customer’s responsibility to
check that the installation has been carried out to their satisfaction. If the
customer is not present when the installation is completed the installation will
be deemed as completed to the customers satisfaction. Any subsequent visits that
may be required will be chargeable at the same rate as the first
visit.
Watson Gym Equipment is within its rights to refuse
any installation if the installer deems the installation location to be
hazardous or the request unreasonable. If the product does not fit into the area
where the installation is requested and a representative of Watson Gym Equipment did
not measure the area, then Watson Gym Equipment cannot be held responsible, therefore
the customer will incur the cost of the visit. Agreed installation times must be
adhered too.
If you intend to use the equipment in a hotel,
school, etc. (light commercial environment) or health club (full commercial) it
is entirely the responsibility of the customer to check with Watson Gym Equipment that
the product is suitable and manufactured to the required standards. Please provide
any further details or information that you think might be useful in making
delivery and/or installation easier.
Should you
have any queries or comments concerning either the forthcoming delivery of your
equipment, or other items from Watson Gym Equipment, please do not hesitate to contact
us on 01225 463334.
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